Frequently asked questions

Everything you need to know about Primcard, including deposits, card creation, funding, fees, spending, Apple Pay and Google Pay, card balances and card management.

Getting startedWhat Primcard is, how the virtual USD card works, and how quickly you can get one — no bank account required.7 questionsDeposits & walletDepositing USDT over TRC-20, minimum deposits, confirmation times, and how your wallet balance relates to your cards.6 questionsCreating a cardCard issuance cost, minimum first load, how much you need in your wallet, and creating multiple cards.7 questionsCard balances & top-upsHow per-card balances work, topping up an existing card, the top-up fee, and moving funds between cards.6 questionsUsing your cardSpending online, in stores and internationally with your virtual USD card, and what happens on insufficient balance.6 questionsApple Pay & Google PayAdding Primcard to Apple Pay or Google Pay, OTP verification, and why programme-managed details appear during setup.7 questionsFeesEvery Primcard fee explained: issuance, top-ups, transactions, declines, and where to find the full conditions.8 questionsForeign currencyFX fees when spending in non-USD currencies and what applies when you deposit USDT.2 questionsCard replacement & BINWhat a BIN is, what happens when a card is replaced, and why your balance is safe through a replacement.6 questionsCard managementFreezing and renaming cards, viewing full card details and CVV, and reviewing your card transactions.5 questions

Most asked

What is Primcard?

Primcard is a virtual USD Visa card that allows you to fund your wallet with USDT, create virtual cards and use the balance loaded onto each card for eligible payments.

How does Primcard work?

You first deposit USDT into your Primcard wallet. From there, you can create a virtual card and choose how much you want to load onto it.

Each card has its own balance. Your Primcard wallet acts as your main balance, while the funds you move onto an individual card become available for spending with that card.

How much does a new Primcard cost?

Creating a new Primcard has a one-time 50 USDT card issuance fee.

Your first card load must be at least 25 USDT, and a 6% top-up fee applies to the amount you load.

Before you create the card, Primcard shows the complete amount that will be deducted from your wallet.

What are the Primcard fees?

The main Primcard fees and requirements are:

Minimum wallet deposit: 25 USDT New card issuance: 50 USDT Minimum first card load: 25 USDT Card top-up fee: 6% of the amount loaded Successful card transaction: $1.00 Chargeable declined transaction: $1.00 Foreign currency transaction: 4% FX fee where applicable

All applicable fees and conditions are listed in the Primcard Terms & Conditions.

Which cryptocurrency and network can I use?

Primcard currently accepts USDT via TRC-20.

Always make sure you are using the correct network before sending funds.

Can I add Primcard to Apple Pay or Google Pay?

Where supported for your card, device and region, you can manually add your Primcard to Apple Pay or Google Pay.

During the process, you may be asked to verify the card using a one-time password, or OTP.