All FAQ topics
Card management
Freezing and renaming cards, viewing full card details and CVV, and reviewing your card transactions.
Can I freeze my Primcard?
Yes. Open the relevant card and select Freeze card if you temporarily do not want the card to be used.
Can I rename my cards?
Yes. You can give individual cards names to make them easier to identify.
For example, you could name your cards Google Ads, Subscriptions or Travel.
Can I view my full card number and CVV?
Yes. Open the relevant card and select Show card details.
Your sensitive card information is displayed through your authenticated Primcard account.
Can I see my card transactions?
Yes. Open the relevant card to view the transaction activity associated with that card.
What should I do if I don't recognise a transaction?
Freeze the affected card as soon as possible and contact Primcard support with the relevant transaction information.