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All FAQ topics

Using your card

Spending online, in stores and internationally with your virtual USD card, and what happens on insufficient balance.

What currency is my Primcard?

Primcard is a USD-denominated Visa card.

Can I use Primcard for online purchases?

Yes. Primcard can be used for eligible online card payments where Visa is accepted, subject to applicable merchant, geographical and card-programme restrictions.

Can I use Primcard in stores?

Where supported, you can add your card to Apple Pay or Google Pay and use it for eligible contactless payments.

Can I use Primcard internationally?

Primcard can be used internationally where the card is supported, subject to merchant, country, transaction and card-programme restrictions.

Where can I see my card balance?

Open the relevant card in your Primcard dashboard.

The balance shown on that card is the amount currently available for spending from that particular card.

What happens if there isn't enough money on my card?

Your card can only spend against the balance already loaded onto that specific card.

Having sufficient funds in your main Primcard wallet does not automatically make those funds available to the card. You need to top up the card before attempting the payment.

What are the Primcard spending limits?

Primcard is built for everyday spending as well as larger purchases.

Maximum balance on a single card: $100,000 Maximum per transaction: $30,000 Maximum spent per day: $200,000 Maximum spent per month: $1,000,000

The daily and monthly figures are how much you can spend through a card over that period, not how much it can hold at once. A single card cannot be loaded above $100,000.

Your available spending amount is always limited by the funds available on your card. Certain merchants or transactions may also be subject to additional limits or restrictions.