All FAQ topics

Deposits & wallet

Depositing USDT over TRC-20, minimum deposits, confirmation times, and how your wallet balance relates to your cards.

How do I deposit funds?

Open Deposits, create a deposit request and send USDT via the TRC-20 network to the generated deposit address.

Once the transfer receives the required blockchain confirmation, the funds become available in your Primcard wallet.

Which cryptocurrency and network can I use?

Primcard currently accepts USDT via TRC-20.

Always make sure you are using the correct network before sending funds.

What is the minimum wallet deposit?

The minimum deposit into your Primcard wallet is 25 USDT.

What happens after I send USDT?

Your deposit may initially appear as pending while the blockchain transaction is being confirmed.

Once the required confirmation has been received, the funds are credited to your Primcard wallet.

What happens if I send USDT using the wrong network?

Only send USDT using the TRC-20 network shown by Primcard.

Sending funds through an unsupported or incorrect network may prevent your deposit from being credited and could result in the loss of funds.

Is my wallet balance the same as my card balance?

No. Your Primcard wallet and your individual card balances are separate.

Your wallet holds funds that you can use to create or top up cards. Funds become available for card spending after they have been loaded onto a specific card.